Did you know that approximately 80% of damages are caused by water? If you are faced with it, you are not alone!
There are three types of water determined by their source: clean water, grey water and black water*. Identifying the type of water is essential while analyzing water damage because it allows you to adapt the cleaning and drying methods and determines if demolition is necessary.
What distinguishes each water category and what can we do to minimize the damages? We have made a short guide with the measures to take according to the type of water you are dealing with in order to help you assess the situation.
*The terms “grey water” and “black water” do not refer to the colour of the water itself, but rather to the degree of contamination.
Grey water refers to low-pollution domestic water. It is non-potable. Wastewater from showers and dishwashers, for example, is grey water.
Clean water, on the other hand, has not been in contact with contaminants. It comes, for example, from bath or sink overflows, without soap, from melting snow, a leak in a pipe, etc. It is odourless and considered drinking water.
Note that clear or grey water may change category if it is not properly cleaned and dried within a reasonable time.
Wastewater from toilets, drains or sinks is called black water and contains grease, oil, urine, etc. Needless to say, this water category hoards bacteria, viruses, and other toxic allergens and must undergo intensive treatment before it can be reused.
Each claim is unique and there are several factors to consider when dealing with the claim. Always contact GUS when in doubt, and above all, stay out of danger. We are here to accompany you at every step of your water damage.