What to do in case of vandalism?

Stay calm

Vandalism is defined as a deliberate act aimed at harming a person's property, and that requires the property owner to pay for its restoration.

Whether it’s graffiti or damage on your house, nicks on your car, or damage to your property, when you are the victim of an act of vandalism, you must try to stay calm. What are the steps to follow following an act of vandalism? What should you do? Who should you contact first? We've put together a short list of dos and don'ts to help you.

What to do

What not to do

Call the police. Vandalism is a criminal act and your insurer will require a police report to process your claim.
Take pictures of the damage (breakage, graffiti, etc.).
In the event of an incident at home, make a summary list of the damaged property and the damage to the home.
Call GUS. Our role is to support you by putting you in touch with your insurer and providing you with specialized disaster recovery services.

Put your safety at risk, especially by confronting the vandals.
Handle hazardous materials (broken glass) with bare hands.
Move and/or touch damaged material before the police arrive to avoid tampering with evidence.

We are here for you

Always contact GUS after contacting the local authorities, and most importantly, stay out of harm's way. We are here to support you at each step of this ordeal and intervene as quickly as possible to restore your peace of mind.

Vandalism?

We can help

Graffiti removal and pressure washing
Odour neutralization and air purification
Installation of barricades
Debris removal
Transport and storage of goods
Etc.

Your need

City, ZIP code, Name of the franchisee

Emergency and Restoration Services

1800 361-0911

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